Confidentiality

Trust is the cornerstone of a counselling relationship and confidentiality is of paramount importance. We do ask for the name and address of your GP and, with your permission, send a letter at the beginning and end of our work together simply informing them that you are receiving counselling from Hope House or Tŷ Gobaith. However, the content of all counselling sessions will remain confidential unless there is a risk of significant harm to yourself or others. In the event of this and, where possible, following a discussion with you we may contact your GP, social services or the police to raise any concerns, but only in the interest of your health and safety.

Our counsellors work as part of a multidisciplinary team and more than one member of our team may be involved in supporting you and your family.

Information will only be shared with the team, with your permission, on a need to know basis and in order to ensure that we deliver the best possible support to you. As professional practitioners we are required to have regular, confidential supervision where areas of our practice will be discussed. However we will not disclose any personally identifying information.